-
Customer service operation: Memory - ME & Company 5
How does a customer service work? Use this memory to have the students repeat this, as the conclusion of a chapter.
Attached are the memory cards (print two slides per page), the fill-in sheets (three slides per page) as well as the memory …
Translated by
Downloadable resourceLearning mentor -
Infographic about student jobs
Own version of the infographic about student jobs that you can also find on the website of Studentatwork.be. You will find, among other things, the conditions that you must meet.
Translated by
Downloadable resource (21)Pedagogical counsellor, Other -
Complaint treatment
Lesson around complaints with a lesson plan, an overview of how we handle complaints, a presentation and a processing order.
Translated by
Downloadable resource (13)Teacher -
Social security and wages
Lesson on wages and social security: lesson preparation, presentation and processing assignment.
Translated by
Downloadable resource (14)Teacher -
Commercial documents: Presentation and lesson preparation
Lesson preparation about the various trade documents including a Kahoot quiz, a presentation, a worksheet with correction key.
Translated by
Downloadable resource (11)Teacher -
Packing techniques: lesson preparation and step-by-step plan
Lesson about packing techniques with a presentation, a lesson plan and a step-by-step plan.
Translated by
Downloadable resource (22)Teacher -
Basic accounting: Repetition
This contribution on the basis of the bookkeeping includes a course, a lesson plan, a presentation with a quiz, a test with an improvement key and a puzzle of the balance.
Translated by
Downloadable resource (19)Teacher -
Banking and finance: Home assignments
These assignments are alternative home assignments with course, fill-in assignments, research, video and quiz. The topics discussed: bills, cards, contactless payment, fraud, phishing, Febelfin.
Translated by
Downloadable resource (53)Student (not teacher training) -
Taxes in Belgium
Taxes in Belgium can be divided into four categories. This presentation provides a non-exhaustive overview of the different types of taxes.
Translated by
Downloadable resource (16)Teacher -
Buying motifs and pyramid of Maslow: Presentation
Presentation on the relationship between Maslow's pyramid and customer buying motives.
Translated by
Downloadable resource (17)Teacher -
E-mail etiquette: Presentation
Presentation that you can use when learning to effectively structure and format an e-mail.
Students learn to write an official e-mail in a correct, clear and professional manner and to take into account e-mail etiquette.
Translated by
Downloadable resource (79)Teacher -
Trade and trader: Presentation - Optimum 2.1 Boekhouden
Presentation with theme 3: the trade and the trader.
Translated by
Downloadable resource (5)Teacher