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Customer contact: Evaluation bundle
Evaluation bundle for the Customer Contact module.
When this module has been completed, the pupils have normally practiced and acquired these competencies.
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Presentation Techniques
In this volume are several elements that are important to offer a presentation to succeed. Attention is paid to:
- the importance of good preparation;
- the use of different media (presentation, DVD, board ..);
- The personal appearance of the …
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Buying process: Documents can be drafted
This is an exercise about the buying process. The pupils must be able to prepare the following documents:
- Price request,
- Quotation,
- Order form,
- Order confirmation,
- Delivery note,
- Invoice,
- Payment.
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The Hybrid clothing store: Taaltaak
This is a reading assignment for the third year Office & Retail about the first hybrid clothing store in Leuven. The assignment is classified according to the OVUR method.
O: Guiding questions on the subject of the article
Q: Look up difficult …
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Role play in sales
Every student receives a different card, they do not know what the assignment of the customer / seller is.
Source: Corner Work on sales and sellers by Inke Caers
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Course payment
This course of eighteen pages includes the part the payment. Concepts such as receipt, receipt, account number and extract are discussed.
This version has been completed.
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Office and retail: Contract work
Extensive contract work that we use with students in the fourth year of Office & Retail. Various assignments about word processing (Microsoft Word) and working with spreadsheets (Microsoft Excel). Students independently process these …
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E-mail etiquette: Presentation
Presentation that you can use when learning to effectively structure and format an e-mail.
Students learn to write an official e-mail in a correct, clear and professional manner and to take into account e-mail etiquette.
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Calculate discount and buy on installment
Theory and exercises to calculate discounts during the sales or extra costs when buying on installment, including correction key.
Skills that are covered:
- percent calculation;
- determine percentages if you know the amount of the discount; …
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A hole in my wallet
Curriculum to deal with the monthly budget, banks, and various types of accounts, perform transfers, invoices study, save and buy on credit. Attached is also a guide for the teacher with the development goals. You can also find some payment documents …Translated by
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Roleplay sale: Evaluation sheet
Evaluation sheet for role play sales, so that the criteria are transparent.
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Influence of the environment on what we eat: Inspiration bundle
What do the students eat at school? Something they're into? Or something they got excited about seeing it somewhere? Yes, the environment also has a major influence on what you (don't) eat. Discover how to motivate and stimulate …
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